FAQ

 

CCTV Camera Terminology

DVR (Digital Video Recorder) Terminology

Lens Terminology

Other CCTV related terminology


How do I order my system?

You can call us direct on 01480 459809 or order securely online.

What if I am not sure which camera/system I need?

Please call us on 01480 459809 and speak to one of our knowledgeable team who will be happy to advise.

Can I fit the system myself?

Yes our systems are designed to be easy to fit with basic DIY skills and tools.
Any problems give us a call we are happy to help.

When will my order be delivered?

If ordered by 3:30pm, delivery is normally next day. We also have the option for timed deliveries, such as pre 12, pre 10:30 or even Saturday delivery but at an extra charge.

How much does delivery cost?

Delivery charges are based on weight, calculated at checkout. You can add items to your basket and then get a delivery estimate based on your postcode. Charges are usually between £9 - £12 from individual cameras to small to medium kits. Items under £10 can often be sent via Royal mail for £6.50.

Which courier do you use?

We currently use InterLink Express and occasionally Royal Mail. InterLink Express Tracking numbers can be advised if requested. InterLink Express will send email notification of approximate delivery time.

Do you deliver outside of the UK ?

Yes. We deliver worldwide on a regular basis. Delivery costs can be calculated upon checkout if your country is shown, if not please call us for international delivery charges.

What size of lens will be most suitable?

Lens selection Guide for cameras with 1/3" Image sensor.

 

Lens Focal length (mm) Horizontal Angle-of -view

Distance from camera 
(1 meters)

Scene width in meters

Distance from camera 
(3 meters)

Scene width in meters

Distance from camera 
(5 meters)

Scene width in meters

Distance from camera 
(10 meters)

Scene width in meters

Distance from camera 
(15 meters)

Scene width in meters

2.5 105 1.92 5.76 9.6 19.2 28.8
3.6 72 1.33 4.0 6.67 13.33 20.0
4.0 62 1.2 3.6 6.0 12.0 18.0
6.0 45 0.8 2.4 4.0 8.0 12.0
8.0 34 0.6 1.8 3.0 6.0 9.0
12 23 0.4 1.2 2.0 4.0 6.0
16 17 0.3 0.9 1.5 3.0 4.5
25 11 0.192 0.576 0.96 1.92 2.88
39   0.123 0.369 0.615 1.23 1.846
51 5 0.094 0.282 0.470 0.941 1.412
69   0.069 0.208 0.348 0.695 1.043

 

 


 

 

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